Frequently Asked Questions

We’ve attempted to address all common questions you may have below. If we haven’t answered your question here, please don’t hesitate to get in touch with us, and we’d be more than happy to help.

Currently, our stories are written for children ages 3-7, though you may find that they still appeal to older children (and adults). We’ll soon be adding stories for older kids, as well. You can get a feel for the maturity levels of our tales by listening to some episodes.
Yep. We didn’t have hand-held mobile video devices when we were kids; did you? All snark aside, a major factor in developing Tales Untold was our exposure to just how addicted kids (and parents) have become to depending on visual stimulation for entertainment. Oral storytelling is as old as language itself, and we’re confident it will spark your child’s imagination as much as it does ours. Give it a shot.
Not yet, but plans are in the works. In the meantime, select seasons are available as audiobooks on Amazon, Audible and iTunes. Learn more
Absolutely. Whether you’re headed for the airport, driving up to the mountains or just managing your data usage, you can download any of your purchased tales to your iPhone/iPad for offline listening. Just go to the Parent Zone > Purchase Kids Tales, and toggle “Available Offline” for any season. All episodes you’ve purchased from that season will automatically download to your device. When you disable offline listening for any season, those episodes are immediately deleted from your device (but are still, of course, available to stream).
The only info we collect is anonymous analytics data, so we can see which episodes and features people tend to use, and apply that knowledge to make the experience better for everyone. All of your purchasing data is handled by Apple, so we’re completely out of that loop. Take a look at our Terms of Use and Privacy Policy for all the nitty gritty details.
Of course. You can use the Contact Form to let us know of any bugs, issues, concerns, questions, etc. Just let us know what’s up, and we’ll jump right on it.
Sorry, not without our written consent. (But don’t be shy; we don’t bite.)
Not without our written consent. But if you’re doing something cool, we’re all ears.
Short answer: Maybe. Long answer: We’re always on the lookout for new and original content. Whether you have fully produced audio stories ready for publishing, or you just have some great characters and engaging stories, don’t hesitate to get in touch. See our Submissions page for more info.
The Big Lebowski. Duh.